Skip to content

Sustainability at Deliveroo

At Deliveroo, sustainability takes many forms. We’re dedicated to supporting our marketplace, being involved in the communities we serve, and taking action for a sustainable future.

Delivering change

As a business, we’re in a great position to meet consumer demand for more sustainable practices and drive change among our partners. We’re committed to reducing plastic waste, food waste, and carbon emissions caused by our operations. We want to encourage and accelerate new behaviours that bring lasting change to our industry.

Our Environmental, Social, and Governance (ESG) update for 2023

We focus on six areas where we believe we can have the most impact:

1. Reaching net zero and reducing waste
Reducing our own direct emissions while supporting partners and consumers to reduce their own emissions and food and packaging waste.

2. Supporting merchants to grow and be more sustainable
Providing our merchants with new opportunities to grow revenues, increase brand value and maximise profit potential from online delivery, while supporting and enabling more sustainable behaviour.

3. Riding and thriving
Giving people the flexible work they value alongside the security they deserve, as well as attractive earning and learning opportunities.

4. Enabling healthier eating
Giving our consumers the best selection, availability and value in healthier choices, as well as the tools to help them make informed decisions about what to order.

5. Tackling food insecurity in our communities
Establishing the right partnerships in our communities to help to tackle food insecurity.

6. Building a diverse and inclusive company and marketplace
Creating a team of diverse talents where everyone feels at home within Deliveroo, while supporting diversity, equity and inclusion across our marketplace.

Overheard at Deliveroo

“We take our responsibility to the environment and the communities we serve seriously, and are taking action to drive positive change. I’m really proud of the progress the company has made over the past few years. For example, our innovative partnership agreement with GMB was the first deal with a trade union in the sector, and gives our riders the right to collective representation. Whatever your role at Deliveroo, it will touch on part of our sustainability mission and I think that’s part of what makes Deliveroo a really exciting place to work.”

Paul Bedford, Director of Policy and Sustainability