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Community and Sustainability

Two Deliveroo team members stacking shelves

We’re dedicated to supporting the communities we serve and building a sustainable future across all sides of our marketplace.

Whether that’s reducing waste, tackling food insecurity, or helping local businesses and our riders thrive, everyone has an opportunity to make a positive impact at Deliveroo.

Contributing to communities

Deliveroo employee delivering groceries

Full Life

In partnership with the Trussell Trust, Deliveroo Full Life uses our unique network to help provide millions of meals to people facing hunger.

Deliveroo paper bag and a pile of vegetables

Too Good To Go

Deliveroo’s partnership with The Felix Project and Too Good To Go delivers surplus food to people facing hunger via our Hop grocery sites.

Women working at laptop

Training academy

Our training academy with Enterprise Nation helps small and medium-sized restaurants across the UK access expert advice and training opportunities.

Group of volunteers

Volunteering

Our employees get paid time each year to volunteer or support a charity.

Desks with worksheets on

Islington internship programme

We’re supporting the community of Islington with opportunities to experience the world of work.

Two young women working at a laptop

Tech apprenticeships

Deliveroo has partnered with tech start-up Multiverse, to donate over £200,000 of its unspent apprenticeship levy to organisations looking to upskill their staff.

Deliveroo employee working in warehouse

Delivering sustainable change

As a business, we’re in a great position to meet consumer demand for more sustainable practices and drive change among our partners. We’re committed to reducing plastic waste, food waste, and carbon emissions caused by our operations. We want to encourage and accelerate new behaviours that bring lasting change to our industry.

Paul Bedford

We take our responsibility to the environment and the communities we serve seriously, and are taking action to drive positive change. I’m really proud of the progress the company has made over the past few years. For example, our innovative partnership agreement with GMB was the first deal with a trade union in the sector, and gives our riders the right to collective representation. Whatever your role at Deliveroo, it will touch on part of our sustainability mission and I think that’s part of what makes Deliveroo a really exciting place to work.

– Paul Bedford – Director of Policy and Sustainability

Our Environmental, Social, and Governance (ESG) update for 2023

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Sustainability focus areas

We focus on six areas where we believe we can have the most impact:

Reaching net zero and reducing waste

Reducing our own direct emissions while supporting partners and consumers to reduce their own emissions and food and packaging waste.

Supporting merchants to grow and be more sustainable

Providing our merchants with new opportunities to grow revenues, increase brand value and maximise profit potential from online delivery, while supporting and enabling more sustainable behaviour.

Riding and thriving

Giving people the flexible work they value alongside the security they deserve, as well as attractive earning and learning opportunities.

Enabling healthier eating

Giving our consumers the best selection, availability and value in healthier choices, as well as the tools to help them make informed decisions about what to order.

Tackling food insecurity in our communities

Establishing the right partnerships in our communities to help to tackle food insecurity.

Building a diverse and inclusive company and marketplace

Creating a team of diverse talents where everyone feels at home within Deliveroo, while supporting diversity, equity and inclusion across our marketplace.