Catalogue Operations Associate

As part of our Catalogue Operations team, you will play a critical role in supporting the development of Machine Learning and Generative AI models at Deliveroo. You will be responsible for generating labelled data that powers a wide variety of internal AI systems and tools.

Your tasks will include: Assigning items to our standardised taxonomy (e.g., categorising “Coca-Cola 330ml” under “Cola”). Identifying the meal part an item belongs to (e.g., classifying a cake as a “Dessert”).Labelling item brands (e.g., tagging “Red Bull 250ml” with the brand “Red Bull”).

You will collaborate with our Product, Machine Learning, and Commercial teams to improve the performance of existing models and help develop new ones.These models are critical to enhancing the experience of our customers, restaurant partners, grocery and retail partners, riders, and FMCG clients like Coca-Cola. You will be directly reporting to the Grocery Manager and Retail Taxonomist.

Required Skills and Experience

• Prior experience with data labelling, particularly for item classification

• Experience with spreadsheet software such as Google Sheets

• Strong attention to detail and a commitment to high data quality

• Basic knowledge of food and retail items commonly sold in Deliveroo markets

• Ability to identify patterns in data and flag anomalies

• Fluent in English and able to interpret item data in other languages (using translation tools)

Nice to Have

• Familiarity with Looker or other data visualisation tools

• Basic understanding of machine learning or generative AI concepts

• Background in quality control (QC) or quality assurance (QA) processes

What to expect from the interview process

Step 1: Apply for any role you'd like to be considered for – we'd love to hear from you!
Step 2: If your application is successful, one of our recruitment team members will be in touch to say hello and understand more about your experience
Step 3: If we decide to progress your application, you will be invited to follow the interview process for this role
Step 4: We'll come back to you after your interview to let you know the outcome!

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.