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Marketing CRM Associate – UAE National


Dubai, UAE (Main Office)


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Marketing CRM Asscoiate

Purpose of the Job: 

The Marketing CRM associate will support the Senior Marketing Manager with customer campaigns in English and Arabic. You will manage the creation and execution of marketing activity across multiple CRM channels and helping Deliveroo with translation and copywriting across all of these channels. You will report into the Senior Marketing Manager in the UAE and will be based from our Dubai office, we are operating on a hybrid model and you will be required to come into the office three days a week.


  • Work with the Senior Marketing Manager to execute consumer activity based on the marketing calendar

  • Help manage the UAE’s Arabic communication through CRM channels.

  • Collaborate with brand team on the translation of the creative and messaging on creative against the marketing CRM plans

  • Help manage Arabic copywriting for the UAE


  • This role is open only to UAE National

  • UAE passport & Family book (Khulasat Al Qaid)

  • Fluent written and spoken Arabic is essential

  • Bachelor’s Degree in Marketing, Communications or a related field

Benefits and Diversity 

  • Annual Holiday Leave

  • Annual flight allowance 

  • Free Deliveroo Plus - Free delivery and access to special offers

  • Enhanced Maternity & Paternity benefits

  • End of year parties & regular social events

  • An extremely fun team to work alongside!

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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A competitive and comprehensive compensation and benefits package

Time to recharge

  • 25 days of annual leave and public holidays
  • One paid day off each year to volunteer or support a charity of your choice
  • Annual flight allowance


  • Social and sporting events
  • Comprehensive medical insurance


  • We pay every employee competitively for the role they are performing in their respective location
  • Most employees are eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Racial Equity and more


  • Free Deliveroo Plus subscription
  • Free monthly lunches and breakfasts in the office