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Sales Development Representative


Main Office, Hong Kong


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Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.


The Role

This is a great opportunity to become an important member of a growing business in a competitive market. Your role will be to build relationships with restaurants in the region and bring them onto the Deliveroo platform. You will help new partners to launch and succeed, developing the 'best in class' value proposition for our customers within a new and exciting area of our business. You'll report to the Sales Development Representative Pod Lead.


What you'll be doing:

You’ll be using your sales and communication skills to get restaurants across Hong Kong to sign on to the Deliveroo platform. You will help hunt down the most popular local restaurants, seek to understand their business, and use your negotiation and selling skills on the phone, to convince them why they need to join us in our mission to change the landscape of the food industry.


Your role will include, but not limited to:

  • High levels of daily cold call activity contacting partnership leads, presenting opportunities to partners with Deliveroo
  • Owning and maintaining a consistent pipeline, to exceed monthly targets
  • Utilizing business templates and proposals to convert pipeline to sales
  • Maintaining records to provide transparency on all sales activities via Salesforce
  • Passionately representing Deliveroo and resolving customer objections 
  • Negotiating partnership pricing to ensure business objectives are achieved
  • Potentially be the first boots on the ground to build new business vertical leveraging existing functions in a bespoke go-to market project
  • Potential participation of team zone visits which is organized by the pod lead


Skills you’ll need:

  • You’ll be comfortable on the phone and walking into retail food and non-food establishments, talking to people and building rapport with them quickly
  • Comfort with high levels of activity and a fast-paced environment
  • Familiar with data-driven conversations and digital ads sales is a plus
  • Closing sales: getting buy in and agreement from potential customers
  • Experience and confidence pitching things you’re passionate about
  • Experience with technology and capturing your activity in Salesforce
  • You’ll have an interest in all things in the online business for Food and Beverage, Grocery & Retail industry. 
  • Perseverance and grit – you’re a hustler, and you’re not afraid of rejection
  • Top notch people skills – you have bags of emotional intelligence and can persuade even the toughest of prospects
  • Fluent in Cantonese & English.


Benefits & Diversity

At Deliveroo we know that people are the heart of the business and we prioritize their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.


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A competitive and comprehensive compensation and benefits package

Time to recharge

  • 15 days of annual leave and public holidays
  • One paid day off each year to volunteer or support a charity of your choice


  • Headspace membership
  • Gym allowance
  • Active social committee
  • Caring for our local community and our environment – for example our partnership with the Plastic Ocean Foundation


  • We pay every employee competitively for the role they are performing in their respective location
  • Depending on role, employees may be eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more


  • Free Deliveroo Plus subscription
  • Monthly Friday breakfasts and lunches in the office
  • Snacks & drinks are also available to enjoy in the office