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Deliveroo

Deliveroo Hop Executive

HOP

Main Office, Hong Kong

Permanent

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Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.


We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

 

Deliveroo HOP

Deliveroo Hop launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed. 

The team behind Deliveroo Hop are building a network of stores across 5 markets around the world, including Hong Kong. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time, with Deliveroo’s 100,000 strong rider network completing all deliveries. 

We’re looking for people with an exceptional drive and entrepreneurial spirit to join the team at Deliveroo Hop and help us build the leading speedy grocery delivery service. Hungry to win? This is an exciting time to join the Deliveroo Hop team within the broader Deliveroo organisation - we’re only just getting started!

 

What you’ll be doing…

At HOP, we aim to deliver groceries to our customers in minutes. To ensure we have a great choice for our customers with great value and fast delivery. The Deliveroo HOP Executive is a passionate team player that works together with the rest of the HOP team and cross functionally with other departments… and of course, they’re organised and have great eyes on detail! 

 

You will...

  • Provide full spectrum of administrative functions including HOP menu settings, pricing review, invoice management and manual maintenance
  • Sorting and organising contracts and relevant documents
  • Manage data in spreadsheets and reports
  • Maintain customer facing app tidiness 
  • Assisting the rest of the HOP team with any ad-hoc administration tasks as required

 

Skills you’ll need & Eligibility…

  • 1 year of experience in administrative role is required
  • Fluency in Cantonese and English (written and oral) to communicate clearly with internal and external stakeholders
  • Basic Googlesheet skills is required, as this placeholder needs to support on basic data analyst & prepare report (ideally someone who know pivot, v-look up & importrange)
  • Attentive to detail and possess great organisational skills
  • You are self driven, with good self management and a can-do-attitude
  • Desire to be proactive and create a positive experience for others

 

Benefits:

  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
  • Open, respectful and fun company culture
  • Snacks and drinks provided (although not unlimited, you will never go thirsty or hungry)
  • Friday lunches on us from the best local restaurants 
  • Work with people who LOVE what they do
  • Meal allowance if you are required to work late
  • Free Deliveroo Plus - Free delivery and access to special offers

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Perks

A competitive and comprehensive compensation and benefits package

Time to recharge

  • 15 days of annual leave and public holidays
  • One paid day off each year to volunteer or support a charity of your choice

Wellness

  • Headspace membership
  • Gym allowance
  • Active social committee
  • Caring for our local community and our environment – for example our partnership with the Plastic Ocean Foundation

Compensation

  • We pay every employee competitively for the role they are performing in their respective location
  • Depending on role, employees may be eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more

Workplace

  • Free Deliveroo Plus subscription
  • Monthly Friday breakfasts and lunches in the office
  • Snacks & drinks are also available to enjoy in the office