Business Development Associate , Retail




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Job description

As a Business Development Associate you will report directly to the Head of Grocery and partner with our On Demand Groceries Account Manager.

You will be located in Belgium. Thiis role is hybrid: While our Belgian HQ is located in Brussels, you will spend most of your time in Flanders.

Your tasks will be the following:

  • Prospect grocery shop and all food shops (butchers, bakers, chocolate shops, delicatessens, organic shops) everywhere in Flanders using all the channels/means of communication at your disposal (telephone, email, social networks, face-to-face if the health situation allows it...).
  • Bring answers to the feedback from partners, design the most appropriate offer according to their needs, while demonstrating a perfect knowledge of the Deliveroo business and technology
  • Provide complete and transversal solutions to our future partners with the support of the different teams if necessary (Account Management, Marketing, operations...), while preserving Deliveroo's interests as best as possible during negotiations
  • With the help of the ODG team, participate in the PMF (product market fit) to analyse the ODG demand and supply in each area to establish the local acquisition strategy
  • Develop the portfolio of local grocery partners by presenting the advantages of our marketplace
  • Manage the complete integration process of a shop joining our platform, from the registration phase to the operational launch, to ensure the best transmission/management of new partners for the relay teams
  • Perform daily reporting of your commercial actions and keep your CRM up to date for better follow-up with your Manager

Profile required

Your experience and qualities :

  • You are based in Belgium
  • You already have min 2 years experience the commercial field or experience in a similar position (telephone sales / negotiation)
  • A first experience in CRM (use, configuration) will be an advantage
  • You have experience monitoring accurate KPIs, working in a team and you value the quality of the metrics set up with partners
  • You can handle several projects at the same time
  • You can work in a team and seek advice
  • Autonomous, you like responsibility and you know how to find solutions
  • You are passionate about making a impact within the Deliveroo sales strategy
  • Your are Dutch Native speaker and English is required (regular meetings)
  • You have a car license


  • Become an important member of a fast-growing, exciting start up changing the food delivery landscape
  • Work with people who love what they do every day
  • A market-based salary
  • Benefits include: A macbook, fee for telephone costs, DKV Hospitalisation, company car, meal vouchers
  • Fee for sport activities
  • Lots of delicious food!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is love for (most) food and a desire to be part of one of the fastest growing start ups around.


A competitive and comprehensive compensation and benefits package

Time to recharge

  • Annual leave and public holidays (increases with tenure)
  • One paid day off each year to volunteer or support a charity of your choice


  • Headspace membership
  • Gym or fitness membership
  • Private medical, medical subsidy or Wellbeing Allowance, dependent upon location

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Work-from-home kit
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more


  • We pay every employee competitively for the role they are performing in their respective location
  • Most employees are eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success


  • Free Deliveroo Plus subscription (or equivalent)
  • While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods