Site Operations Associate, Editions HK-1


TKO, Hong Kong


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Deliveroo Editions operates these bespoke, delivery only, kitchens designed to host a locally curated selection of restaurants across the globe, and have big plans for more of the same. You will be working alongside the Site Manager & Assistant Manager, whilst working closely with up to 10 Head Chefs and their kitchen staff.


  • 將軍澳 / 鰂魚涌 


  • TKO / Quarry Bay


  • 五天工作(需輪班),九小時一更

Working hours:

  • Five days per week (work on shift), 9 hours per shift


  • 協助餐廳伙伴於中央廚房的日常運作
  • 監督餐廳伙伴在生產食物的環節, 包括貯存、烹煮,包裝以及運送
  • 懂得食物安全衛生知識,亦要具備認真的工作態度、高度的危機意識和責任感
  • 良好的溝通及協調技巧,同事間共同嚴格遵守有關食物安全衛生標準
  • 保持服務標準及其個人和食品衛生與外觀標準

What you’ll be doing:

  • Managing the day-to-day running of a Deliveroo Editions site; meeting health & safety standards, managing stock deliveries, site cleanliness etc
  • Improving our restaurant partners kitchen operational efficiency
  • Improving site efficiency and reducing site operational costs
  • Liaising with our restaurant account management and rider operations teams to improve our overall site performance


  • 必需操流利的廣東話和英語
  • 需輪班輪休工作
  • 工作主動積極,具敬業和團隊精神
  • 良好溝通和解決問題的能力,有上進心,注重細節

Skills you’ll need & Eligibility:

  • Deliveroo is a weekend and late night company in the hospitality industry, it is essential for you to work shift work, including week nights and weekends. Typically 2 out of 3 weekend nights you will be required on shift and Sunday evenings are our busiest time of the week.
  • Physically demanding, you must ensure all deliveries are ready for pick-up by our riders, coordinate with multiple kitchens, audit Restaurant Partner kitchens weekly, it's non-stop.
  • Comfortable in a guest-facing context, we operate several dine-in areas within our Editions sites so being comfortable in a Front Of House environment, with a smile on your face and a willingness to help, is absolutely crucial.
  • Can do, never give up attitude and the desire to grow and succeed with one of the worlds fastest growing food-tech companies.
  • Must be fluent in English & Cantonese.


  • 15天年假
  • 銀行假
  • 醫療津貼
  • 膳食津貼
  • 每週5天工作
  • 在職培訓和良好晉升機會


  • Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape
  • Open, respectful and fun company culture
  • Friday lunches on us from the best local restaurants 
  • Work with people who LOVE what they do
  • Meal allowance
  • Free Deliveroo Plus - Free delivery and access to special offers

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A competitive and comprehensive compensation and benefits package

Time to recharge

  • 15 days of annual leave and public holidays
  • One paid day off each year to volunteer or support a charity of your choice


  • Headspace membership
  • Gym allowance
  • Active social committee
  • Caring for our local community and our environment – for example our partnership with the Plastic Ocean Foundation


  • We pay every employee competitively for the role they are performing in their respective location
  • Depending on role, employees may be eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more


  • Free Deliveroo Plus subscription
  • Monthly Friday breakfasts and lunches in the office
  • Snacks & drinks are also available to enjoy in the office