Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a global technology-driven company at the forefront of one of the most expanding industries in the world, so join us for the ride.
What you'll do:
- As an Account Executive you will negotiate contracts and terms of partnership, identify upsell, cross-sell, and renewal opportunities, you will also partner with our restaurant and rider operations teams to improve operational efficiencies
- Conduct ongoing market research and analysis to educate and assist clients with marketing strategies and new opportunities
- Develop a trusted advisor and long-lasting relationship with restaurant partners, act as the lead point of contact to ensure a timely and successful response to our partners according to their needs and objectives
- Regular communication with restaurant partners to facilitate revenue and growth potential through operation observation, marketing support, data analysis and industry knowledge
- Improve and present new ideas to increase Deliveroo growth and efficiencies
- To liaise with internal departments, collect and consolidate users’ requirements and coordinate with the service provider to fulfil company’s needs
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
What you'll need:
- You will have strong relationship building and communication skills
- You will have a commercial mindset and be comfortable working with data
- You will have experience achieving targets
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency in English and Cantonese
Workplace & Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but We offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information.
Perks
A competitive and comprehensive compensation and benefits package
Time to recharge
- 15 days of annual leave and public holidays
- One paid day off each year to volunteer or support a charity of your choice
Wellness
- Headspace membership
- Gym allowance
- Active social committee
- Caring for our local community and our environment – for example our partnership with the Plastic Ocean Foundation
Compensation
- We pay every employee competitively for the role they are performing in their respective location
- Depending on role, employees may be eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success
Work Life
- Flexible working hours and location flexibility
- Competitive Parental Leave Policy
- Employee Assistance Programme
- Roolearn platform, giving you access to content from leading L&D providers
- Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more
Workplace
- Free Deliveroo Plus subscription
- Monthly Friday breakfasts and lunches in the office
- Snacks & drinks are also available to enjoy in the office