PSC Agent – Data Entry

Customer Experience

Milan, Italy (Main Office)


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Do you love good food and would like to join one of the most dynamic companies on the market?

We are looking for motivated people who want to experience the environment of a startup that is growing exponentially every day.

Deliveroo's mission is to deliver the best food with the best service all day, every day, in the shortest time.

We choose the best restaurants and let them get on with what they do best, food, while we take care of giving them the best delivery service thanks to the latest technology and a growing network of drivers.

We are constantly growing and are always looking for new talents to join our team.


As a member of our restaurant support team you will deal with email and telephone requests from thousands of our partner restaurants. You must be able to communicate every day with different people, love this job and love food above all.

You will work using your communication, empathy and problem solving skills. You will report to the PSC Lead and the role is based in Milan.

You are right for this job if

  • You would like to work in a dynamic team where new challenges are solved every day.

  • You already have at least 1 year of customer service experience.

  • You have excellent skills in using Apple MacOs X and Windows operating systems and Windows Office applications (Word, Excel, Power Point).

  • You know how to work fast without losing accuracy.

  • You have good English knowledge.

  • You are available to work on shifts 5 days per week.


  • Access to Deliveroo Plus (no delivery charge for all your orders).

  • Yearly welfare credit

  • Be a member of the team in the startup company that is changing the way food is delivered.

  • Have the chance to work in a team of young people who are enthusiastic about their job and who make the working environment dynamic, informal and full of opportunities to learn every day.

  • Have the chance to try the best restaurants.

  • So much more to discover once you are part of the team!


We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.


A competitive and comprehensive compensation and benefits package