Retail – Account Associate (Internship)


Brussels, Belgium (Main Office)

Ready to apply?

Get started with your online application

Apply now


This is an Internship, lasting between 3 and 6 months.

The role is hybrid between our offices in Brussels and being on the road visiting our clients.

As a Retail - Account Associate Intern, you will report to the Head of On Demand Grocery.

Your main tasks:

  • You will manage the success of ODG (On Demand Groceries), to ensure a magical experience for our users, while building a solid and sustainable foundation for our application.
  • You will oversee the commercial success of your portfolio of ODG (On Demand Convenience) partners, to ensure the best experience for our Deliveroo users. Your objective will be to create a privileged, long-lasting partnership by bringing your Food Tech expertise to bear.
  • Your main tasks will be to manage the operations of a portfolio of partner stores, and to ensure that targets are met. ( Operational and commercial )
  • You will be in charge of the deployment and expansion of your portfolio, and work on their marketing campaigns.
  • You will work on daily data analysis of brand performance and our Deliveroo operations to identify the causes of problems
  • You'll have the opportunity to create processes, such as managing partnerships to help achieve growth. You will develop best practice documents for specific accounts and for the portfolio as a whole.
  • ODG Store Relations: You will manage partnership development, data tracking, and ensure an optimal experience on the app to make Deliveroo the home delivery service in your cities.
  • You will monitor compliance with contractual commitments made with ODG partners.


Your experience and qualities:

  • Experience - Graduate role, 1 to 2 years' experience in an account management or sales role. Field experience with a major supermarket chain would be a plus.
  • Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).
  • Analytical - able to analyse data to improve performance for our store partners
  • Proactive in your dealings with contacts. You love being out in the field, and you're involved in everything that's operational in your area.
  • Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.
  • Team player- a collaborative team player who can get the best out of the people around you.
  • Optimistic- you bring freshness, energy and passion to the team. You help to create a unique working environment, conducive to new ideas and enjoyable for the other people involved.
  • Dutch or French Language skills

Similar roles

No results found

There are currently no jobs for this location.

We do have many other opportunities around the world though.

Search all jobs


A competitive and comprehensive compensation and benefits package

Time to recharge

  • Annual leave and public holidays (increases with tenure)
  • One paid day off each year to volunteer or support a charity of your choice


  • Headspace membership
  • Gym or fitness membership
  • Private medical, medical subsidy or Wellbeing Allowance, dependent upon location

Work Life

  • Flexible working hours and location flexibility
  • Competitive Parental Leave Policy
  • Work-from-home kit
  • Employee Assistance Programme
  • Roolearn platform, giving you access to content from leading L&D providers
  • Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more


  • We pay every employee competitively for the role they are performing in their respective location
  • Most employees are eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success


  • Free Deliveroo Plus subscription (or equivalent)
  • While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods